4.1 Hospitality Management

  • Mats Carlbäck Örebro University
  • Madelen Lagin Dalarna university
  • Sabine Gebert Persson Uppsala University
Keywords: Hospitality Management, Business, High Touch, High Tech


To create a more business minded approach through multidisciplinary research and education, this track encourages hospitality management researchers to submit research on the industry’s and/or educational challenges. Due to its inherent lifestyle approach to business, it is necessary to conduct research that are practically founded, that develop current educational system, and that leads to a research and educational field that has the capability of balancing soft values with strategical skills.


Ali, F., Park, E. O., Kwon, J., & Chae, B. K. (2019). 30 years of contemporary hospitality management. International Journal of Contemporary Hospitality Management, 31 (7), 2641-2665

Carlbäck, M. (2019) Brand Value Attributable to Affiliation (BVAA) – a Method for Measurement in a Consortium Context; European Journal of Tourism Research 23, 112-126

Carlbäck, M. & Imboden A., (2020) Sustainability Applied to the Human Factor - A Case Study of Swedish Hotels, under review

Jeou-Shyan, H., Hsuan, H., Chih-Hsing, L., Lin, L., & Chang-Yen, T. (2011) Competency analysis of top managers in the Taiwanese hotel industry. International Journal of Hospitality Management, 30, 1044-1054.

Melissen, F., & Teunissen, (2018) Social Responsibility–Your Employees In Sustainable Value Creation in Hospitality at EuroCHRIE conference, Dublin, Ireland

Wood, R., (2015) Hospitality Management – a brief introduction, London, UK: Sage Publication
Management Development and Education