Building Platform Business Models for Smart Cities

Abstract

This qualitative case study explores the outcomes of multilayered approach on the smart city governance. We apply the 4C model of the content, context, commerce, and connection as an approach for platform business model governance in the smart city. We argue that collective governance mechanisms between all stakeholders of the smart city enhances the value creation for citizens. However, ccities prefer to keep the centralised control mechanisms on the data-sharing policies, which impact businesses' willingness towards data monetization in return as a strategic approach to overcome sudden competition or technology imitation.